Shipping & returns

Shop Local

SPOKES is not currently shipping orders but instead is encouraging our customers to participate in shopping local by offering a 15%  in-store pickup discount on Parts and accessories. 

It is our goal to offer more products with less overhead by allowing our customers the ability to Pre Order items that may not be in stock in the store but can be expedited within  5 days of your order.

(orders go out Tuesday and Friday)

14 Day Hassle-Free Returns

If your item was purchased within 14 days, you can receive a full refund. Otherwise, you will receive store credit.

*All returned bicycles are subject to a restocking fee 

 

100 Day Returns

We accept returns of items for store credit that are like-new and in original packaging that have been ordered within 100 days.

*All returned bicycles are subject to a restocking fee 

 

1-2 Weeks to Process

From start to finish-line, please give your refund 7-14 days to find its way back to you.

 

 

Restocking Fee

All bicycles returned will have a $60 restocking fee deducted from the refund

What items are returnable?

  • Like-New items in original packaging that were purchased in the last 100 days.

 

What items are non-refundable?

  • Items marked as final sale.

  • Free gifts or promotional items with retail value.

  • Items with Damage or that have been customized or altered or customized for a customer

  • Non- inventory Stock Special orders